AI Systems for Healthcare Practices · Grand Rapids, Michigan
Then I build the fixes. Patient recall, review replies, intake, the website if it needs it. Your front desk learns to run all of it. No retainer.
The problem
Almost every practice I talk to carries the same list: evenings lost to admin, revenue that leaks somewhere between the appointment and the deposit, a front desk doing recall by hand, a website the owner apologizes for.
None of those are separate problems. They’re symptoms of systems nobody ever designed, and finding them isn’t anyone’s job on your payroll.
That’s the job I do. One day, on site, looking at the whole practice at once.
What you get
Everything I found, what each problem costs per month, and the fix for it — ranked by what pays back first, written in plain language. Here’s the format, from a real report with the details redacted.
Download the sample report PDF · 2 pagesBooked-to-banked gap
Revenue leaking between the appointment and the deposit — per month, sitting in
Front desk overload
hours a week of front-desk time going to manual recall and rescheduling
After-hours admin
Owner spending evenings on instead of at home
Web presence
A website last updated in that doesn’t book appointments
One leak, traced
Patient follow-up lived in one staffer’s head. When they were out, it didn’t happen.
Hours of front-desk time every week, and re-bookings that never happened.
A recall system that drafts every outreach in the practice’s own voice. Staff review it, approve it, send it.
The front desk runs it without me.
Who I work with
Chiropractic runs on repeat visits and word of mouth. I build the follow-up side — reviews, recall, reactivation — so your front desk isn’t writing emails between patients.
Dental offices lose the most to missed recall. I build the re-engagement and welcome sequences your front desk doesn’t have time to write, in language patients actually read.
PT practices live and die on completion — patients who finish their plan of care. Milestone check-ins and re-engagement emails keep people showing up through discharge.
How it works
Eight hours on site, watching how work actually moves — where the hours go, where money leaks between booked and banked, what your staff handles manually because no system exists. You get the findings report at the end of it: every problem, its monthly cost, and the fix, ranked.
I build what the report calls for. Recall and review-reply systems, intake summaries, scheduling communications, the website if it made the list. Installed in the tools you already use, shaped to sound like your practice.
I train your front desk until they can run everything without me. Then I leave. No retainer, no monthly fee. The systems belong to you.
One thing I won’t do: build you a case for cutting staff. These systems exist to take work off your people. If something can’t make someone’s day lighter, I don’t build it.
The diagnostic day is $2,500 flat. If we build together afterward, the full amount comes off the quote. Either way, the findings report is yours to keep. Book a call and we’ll schedule it.
Book a Call$2,500 flat · credited toward the build · Grand Rapids–based or remote